Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information.
Table of Contents
At a Glance
EventLy by Maygust ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event planning platform and related services.
1. Information We Collect
Personal Information You Provide
- Account Information: Name, email address, phone number, billing address
- Event Details: Event type, date, location preferences, guest count
- Payment Information: Credit card details, billing information (processed securely by our payment processors)
- Communications: Messages, support tickets, feedback you send to us
- Profile Information: Profile picture, preferences, event history
Information We Collect Automatically
- Usage Data: Pages visited, features used, time spent on the platform
- Device Information: IP address, browser type, device type, operating system
- Location Data: General location based on IP address (with your consent for precise location)
- Cookies and Similar Technologies: For functionality and analytics
2. How We Use Your Information
Service Delivery
- • Process bookings and payments
- • Match you with venues and vendors
- • Facilitate communication with venues
- • Provide customer support
Platform Improvement
- • Analyze usage patterns
- • Develop new features
- • Improve search algorithms
- • Enhance user experience
Communication
- • Send booking confirmations
- • Provide updates and notifications
- • Share relevant promotions
- • Send newsletter (with consent)
Legal & Security
- • Comply with legal obligations
- • Prevent fraud and abuse
- • Resolve disputes
- • Enforce our terms
3. Information Sharing
We do not sell your personal information. We only share your information in the following limited circumstances:
Service Providers
We share information with trusted third parties who help us operate our platform:
- • Payment processors (Stripe, PayPal)
- • Email service providers
- • Analytics services (Google Analytics)
- • Customer support tools
Venue Partners
When you book a venue, we share necessary information (name, contact details, event requirements) with the venue owner to fulfill your booking.
Legal Requirements
We may disclose information when required by law, to protect our rights, or to ensure user safety.
4. Data Security
Encryption
All data transmitted is encrypted using industry-standard SSL/TLS
Access Control
Strict access controls limit who can view your personal information
Secure Storage
Data stored in secure, monitored data centers with regular backups
6. Your Rights
You have the following rights regarding your personal information:
Access & Portability
Request a copy of your personal information
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal information
Opt-out
Unsubscribe from marketing communications
To exercise these rights, contact us at:
We'll respond within 30 days of receiving your request.
7. Data Retention
We retain your personal information for as long as necessary to:
- • Provide our services to you
- • Comply with legal obligations
- • Resolve disputes and enforce agreements
- • Maintain security and prevent fraud
When you close your account, we'll delete or anonymize your information within 90 days, except where retention is required by law.
8. Children's Privacy
Age Restriction
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place, including:
- • Adequacy decisions by privacy regulators
- • Standard contractual clauses
- • Certification schemes
- • Your explicit consent
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes:
- • We'll notify you by email
- • We'll post a notice on our platform
- • We'll update the "Last Updated" date
Continued use of our services after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
Questions About Your Privacy?
If you have questions about this Privacy Policy or how we handle your information, we're here to help.
Email Us
[email protected]Mail Us
EventLy by Maygust Privacy Team
123 Event Street, Suite 400
Toronto, ON M5V 3A8